Parts & Service

Roberts PolyPro is committed to providing our customers with superior packaging solutions and fully meeting your needs. To meet these objectives we provide one of the most complete customer service programs available in the industry including the service personnel, parts, and training necessary to keep your equipment running at peak efficiency.

In addition to your initial training, our technical staff is always available to answer your questions.

Our experienced, dedicated employees will assist you with ordering, technical support, service, or training needs to help ensure that your packaging solutions operate as effectively and efficiently as possible.

Contact Parts & Service

Email: RobertsPolyPro.CustomerService@ProMachBuilt.com

Phone: 800-269-7409 EXT 365

Roberts PolyPro
5416 Wyoming Avenue
Charlotte, NC 28273
USA

PMMI Certified Trainer Program

Roberts PolyPro is proud to offer the PMMI Certified Trainer Program - a recognized designation that ensures the highest standards of quality training are being met and unparalleled value is being given to the customer.

Our certified trainers make a difference by bringing the following to your company:

  • Faster start-up curves
  • Reduced overtime
  • Reduced downtime
  • Improved vendor relationships
  • Reduced service calls
  • Improved turnaround time for repairs
  • Reduced equipment failure
  • Increased safety
  • Reduced raw and packaging material losses
  • Attainment of ongoing high productivity
  • Reduced changeover times
  • Reduced consumer complaints